Here you'll find some information to assist you in purchasing and watching your WBA TV Matchday packages.
If you need additional support please use the following contacts.
Queries about purchasing or watching a stream please email wbatvsupport@streamamg.com
Queries about package availability or your My Albion Single Sign On account wbatvsupport@streamamg.com
For Fans in the UK & Ireland
Live streams will be available according to the EFL broadcasting rules. These will be selected midweek games that are not being broadcast live on TV.
Video match passes will be available to purchase for £10 per match when games are available to watch. For details of available packages click here
Supporters in the UK & Ireland can buy a seasonal pass which will include live Baggies-biased commentary of every home and away match.
Seasonal passes are available to purchase for £45.
We will announce details of available live match streams here on wba.co.uk and we'll also contact supporters who are opted in to receive our emails.
When a live stream is available you can click here to buy.
No, seasonal commentary packages only include live audio commentary. Live video match passes are made available on a game by game basis and can be purchased for £10 per game.
Whether you've bought a Seasonal Commentary subscription or an audio Match Pass, you will be able to listen to your game live at www.wba.co.uk/video/live
You'll need to log in with your My Albion Single Sign On account used to purchase the package to access.
No, live video and audio streams are only available to watch on wba.co.uk or on the free to download West Bromwich Albion watch and cannot be shared to a TV.
Yes, anyone purchasing a WBA TV matchday product will be able to watch match highlights and full match replays.
Seasonal subscribers will have access to match highlights and full match replays for every game. Match pass purchasers can watch replays for the game that they have purchased their pass.
No, if you don't want to commit to the season you can purchase individual match passes as you require or a monthly subscription for £4.50 per month (commentary only)
An Audio Match pass is £2.50 and includes live commentary and match highlights for that game.
A Video Match Pass (when available) is £10 and includes a live stream and match highlights for that game
Please check the following
- Are you logged in to the My Albion account that you used to purchase your WBA TV Matchday package?
- Is your internet connection working and stable?
- Check the below to confirm that your hardware and software is compatible
Please note: Due to EFL regulations, Chromecast, Apple TV or other hardware (such as Android Boxes and games consoles) are not supported for live streaming.
We cannot guarantee that live video streaming or live audio commentary will work effectively on any other combinations and advise you to check your set-up meets the below criteria. For use of WBA TV your device needs to comply with the following minimum system requirements
Desktop
Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks;
Memory: 2GB (1GB for netbooks) 128MB of graphics memory.
Operating Systems: Windows 8.1 or later, Mac 9+
Browsers: latest versions of Microsoft Edge, Mozilla Firefox and Google Chrome, Safari; 512MB of RAM (1GB of RAM recommended for netbooks)
Mobile Devices
Please note that, in line with EFL regulations, supporters must use the official West Bromwich Albion app to watch live match streams. It’s free to download from the Apple and Android App Stores.
Android: operating systems 6+
Apple iPhone and iPad: operating systems: iOS 9+
If you are still having issues please contact wbatvsupport@streamamg.com
Please check that you have created and activated your My Albion Single Sign On account. Click here for instructions.
If you have set up your account
- Check that your browser hasn't auto-populated your email address and added a space at the end
- Click Forgotten password to receive an email to reset your password
If this doesn't fix the issue please contact myalbion@wbafc.co.uk
No, when purchasing a WBA TV Matchday package it can only be accessed on one device at a time so you will not be able to share your log in details with another supporter to watch or listen live.
To cancel your monthly subscription click here and log in with your My Albion account.
Please note you'll need to cancel at least three days before the renewal date to ensure the subscription is cancelled in enough time before it renews.
For fans Overseas (outside of UK & Ireland)
For fans located outside of the UK and Ireland you have the option to purchase a seasonal video pass and you can watch every available home and away match.
If you don't want to commit to the season you can purchase a video match pass when games are available.
Matches are available to watch live when they are not broadcast on television.
Due to EFL broadcasting rules games are only allowed to be live streamed when they are not broadcast live on television.
Games that are live in the UK will not be permitted to be streamed. There may be instances when games that are not live in the UK cannot be streamed because they have been selected for international broadcast. You can check for availability of games here.
Games not available for live stream will still have a live commentary option.
Seasonal video pass subscribers will automatically be able to access the live commentary feed when a video is not available.
Supporters without a seasonal pass can still access live audio commentary with a Match Pass.
No, you also have the option to purchase a Video Match Pass, when available, for £10 per match or an Audio Match Pass for £2.50.
No, live video and audio streams are only available to watch on wba.co.uk or on the free to download West Bromwich Albion watch and cannot be shared to a TV.
Please check the following
- Are you logged in to the My Albion account that you used to purchase your WBA TV Matchday package?
- Is your internet connection working and stable?
- Check the below to confirm that your hardware and software is compatible
Please note: Due to EFL regulations, Chromecast, Apple TV or other hardware (such as Android Boxes and games consoles) are not supported for live streaming.
We cannot guarantee that live video streaming or live audio commentary will work effectively on any other combinations and advise you to check your set-up meets the below criteria. For use of WBA TV your device needs to comply with the following minimum system requirements
Desktop
Processor: 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks;
Memory: 2GB (1GB for netbooks) 128MB of graphics memory.
Operating Systems: Windows 8.1 or later, Mac 9+
Browsers: latest versions of Microsoft Edge, Mozilla Firefox and Google Chrome, Safari; 512MB of RAM (1GB of RAM recommended for netbooks)
Mobile Devices
Please note that, in line with EFL regulations, supporters must use the official West Bromwich Albion app to watch live match streams. It’s free to download from the Apple and Android App Stores.
Android: operating systems 6+
Apple iPhone and iPad: operating systems: iOS 9+
If you are still having issues please contact wbatvsupport@streamamg.com
Please check that you have created and activated your My Albion Single Sign On account. Click here for instructions.
If you have set up your account
- Check that your browser hasn't auto-populated your email address and added a space at the end
- Click Forgotten password to receive an email to reset your password
If this doesn't fix the issue please contact myalbion@wbafc.co.uk
No, overseas live matches are not available to watch in the UK so even if you hold a pass to watch the match you will not be able to access due to your location.